PART ONE : FAQ!
After read the above introduce must think this product is good shape and function well but there still many unanswered questions wander in your mind,and now let me make you clearly so that you can convince and explain to your customer or can use it better.
Below is my customer confusing ,may it also attack you :
I like to know whether the solar panel board will be require alongwith light or not. another one , if there will be require any battery for using inside light.what is the price for this box ( light + panel board).Further, is it necessary to set solar panel board outside at home or can be set up top of light box.what about of small parts ? if some time require for repairing purpose, how it can be arranged form your part or normally available in anywhere.
PART TWO :SPECIFICATION and PACKING
To solve above problem,lets see its specification first:
SPECIFICATION:
| Solar panel | Integrated solar panel 1.4W/6V*2
External connected 5W/5.5V |
| Lithium battery | 3.7V/4000mAh (bottom) 3.7V/2000mAh (top) |
| Lighting time(top) | About 18 hours at low mode, About 10 hours at high mode |
| Lighting time (bottom) | About 30 hours at low mode, About 16 hours at high mode |
| USB output | 5V/0.5A, 5V/1.5A |
| Charging time | hours by 5W solar panel |
| Multi-function: | Compass, FM-Radio, MP3-Play,
Manual generator device, Mobile charger |
PACKING:
| Carton quantity | 12sets/Caton |
| Carton size | 815*670*330mm |
| GW/CTN | 25KGS |
| 20GP container | 168cartons(2016pcs) |
| 40GP container | 336cartons(4032pcs) |
ANSWER LETTER
Dear customers:
So pleased to get your prompt review! And very glad to establish cooperate relationship with your company and now let me explain your confuse as below :
1. This item get the power by four ways.
a: charged by the outside independent solar panel .
b:charged by the top inside solar panel
c: charged by the micro usb input .
d: the manual generator.
2.where is the battery ?
There are two battery independent both in top side and botown side .which is the power soruce support for the top and bottom lamp respective .
3.The top lamp can be unload . the Manual generator is on the bottom .
4.We use the best Lithium battery inside ,you needn't worry about the battery broken .
a.Yingli Solar is one of the top solar supplier in the world ,our brand let us pursue the best quality .
b.Inside Lithium battery output warranty 5 years, and outside solar panel output warranty 15 years.Overall product have one years quality warranty .If the product is broken because our quality problem you can give us feedback,and we will communcate positive and give the best solution .
5.Our company will also take part in exbition in many country every year ,you find us by exbition too .
All in all, there are two things you needn't worry :
1.Quality .Yingli Solar is famouse in the world.
2.Services. We have a complete service system.
We are confident that a trial order would convince you that the goods we are offering are excellent value for money.
Would you like have a sample first?
Best regards,
Shenzhen YINGLI
PART FOUR :WHY CHOOSE US?
Why choose us?
1.PROFIT. In the past few years, we always ensure customer profits.If you are an importer we offer more competitive prices,if you are end customer we give you the most guaranteed quality and service.We seek long-term win-win situation rather than short-term profits
2.QUALITY. One of the top suppliers in china, our company has industry the most strict manufacturing standards. CE ROHS and other certificates are available in our company to convince your market.
3.BRANDS. First well-known international brands.
4.FREE .Limited samples can be provided for testing free of charge with freight of paid by customer, after order placed ,freight will be reverted.
5.INNOVATION. We have professional engineer team, who can develop any new type solar product. Just tell me your demand!
6.VIP. Promotion happens regularly and old customers will always get discount .Vip will be told the newest potential products.
Can these above satisfy you ? If not , please call me to tell me your concerns.
We sincerely hope establishing long and friendly business relations with clients from all over the world. Our goal is not just providing product, but also providing a complete solution including product design, tooling, fabrication and service for our customers to achieve their upmost satisfaction.
We stick to the principle of "quality first, service first, continuous improvement and innovation to meet the customers" for the management and "zero defect, zero complaints" as the quality objective. To perfect our service, we provide the products with the good quality at the reasonable price.
Our company has always insisted on relying quality to seek survival, benefit to seek development. Use fine after-sale service to meet the needs of consumers. Honesty and credit. Products are sold well all over our country. Warmly welcome all fields of friends to visit our company and negotiate trade.
We sincerely welcome new and old customers at home and abroad. Let us work together to develop the international market.
Welcome to order, we will serve you.
